Great news! I just passed the certification exam to gain my “Certified Service Cloud Consultant” credential. Check out the snazzy new badge on the right.

I highly recommend getting certified. It is a rewarding experience. I now have three of the seven certifications offered by Salesforce.com. FYI: Here is a link to the Salesforce.com Certification site to get you started.

My next targeted certification: Sales Cloud Consultant. Although, I do hope that with my background and experience working with the Sales Cloud that the certification will come a little easier than the Service Cloud certification came.

Hope isn’t a strategy, though. Back to the books!